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Deaf Awareness Training

Deaf Awareness Training

TSA’s Deaf Awareness Courses are perfect for organisations who want to gain a better understanding of customers and service users with hearing loss.


Our Awareness Courses provide the following training:

  • Reduce communication barriers.
  • Learn communication tactics.
  • Allow those with hearing loss to access your products and services.
  • Understand the practical, psychological and emotional challenges faced by those living with hearing loss and how to address these.
  • Gain knowledge of the technology available to those with hearing loss.
  • Understand how those with hearing loss can achieve equality and access as customers, in the work-place, in education and many other settings.
  • Feel more confident when dealing with those who are deaf or hard of hearing.
  • Achieve and promote equality and diversity in your organisation.


The aim is to be able to reach more people and provide a better service to customers and service users regardless of the level of their hearing.


TSA will offer a tailored training package to suit your company’s needs. If you have staff or customers with hearing loss or anticipate having staff or customers with a hearing loss we can create a package to meet YOUR NEEDS.


We can offer short courses, intensive courses or on-going training in a relaxed and friendly environment at your premises or at one of our training centres.











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